Q. What does the EIGRP stuck in active message mean?
A. When EIGRP returns a stuck in active (SIA) message, it means that it has not received a reply to a query. EIGRP sends a query when a route is lost and another feasible route does not exist in the topology table. The SIA is caused by two sequential events:
The route reported by the SIA has gone away.
An EIGRP neighbor (or neighbors) have not replied to the query for that route.
When the SIA occurs, the router clears the neighbor that did not reply to the query. When this happens, determine which neighbor has been cleared. Keep in mind that this router can be many hops away. Refer to What Does the EIGRP DUAL-3-SIA Error Message Mean? for more information.